If you are not satisfied with your order, please email us at email@example.com. Request for return must be made within 7 days of receiving delivery. Shipping fees are not subject to return. No returns will be allowed without prior written authorization.
All sales are not subject to return. Store credit will be issued. No refunds.
All returned items must be sent back to our warehouse location within 7 days of RA approval. Returns must be returned in original packing. There will be a 20% restocking fee for all returns not returned in original packaging.
Credit memos will be only issued once the products are returned and received by our returns department.
Exchanges or store credit may be issued for damaged or defective items that are reported within 7 days upon receiving delivery. Images of damages must be submitted for approval.
Please mail us at firstname.lastname@example.org. You will receive an email confirmation once your request has been reviewed. If your return request has been approved, you will receive a separate email on how to return the damage or defective products.
ALL SALE/SPECIAL PRICE ITEMS ARE FINAL SALE
- Please fill out the 'Return Authorization Request Form' provided below.
- You will receive an email confirmation once your request has been received.
- If your return request has been approved, you will receive a separated email containing a return call tag to send back the merchendise.
- Store credit will be issued to your account once we have received the returned items and will automatically be applied to your next invoice.
- All returns are issued by store credit only No refunds will be givin.
- Shipping and handling charges are non-refundable.
- All returns must be approved prior to shipping to receive credit Any returns sent to our showroom without prior approval will NOT receive store credit.
- Any requests for returns and exchanges after 14 days will not be approved.